I am a resident

RentPayment Mobile App

• RentPayment Mobile App Multi-Factor Authentication FAQ
• How to Delete a Saved Payment Method Using the App?

Getting started

• Step 1 - Create an Account
• Step 2 - Add a Payment Method
• Step 3 - Make a Payment

Payments

• Can I obtain copies of my payment confirmation emails?
• How are payments processed on Weekend & Holidays?
• How long does it take for payments to clear?
• How and when is my property notified that I made a payment?
• Can I see the balance I owe?
• How do I get a refund?

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AutoPay/Recurring payments

• How to Extend Your Autopay Through Your Online Account
• Why did my Autopay fail?
• How do I create an AutoPay?
• How do I edit my AutoPay payment method?
• How do I delete my AutoPay?
• AutoPay FAQs

Rent reminder

• How do I manage ClickPay notifications?

Payment issues

• Why was my Echeck payment reversed?
• Why am I being charged a fee?
• Why was my payment declined?

My account

• Web Multi-Factor User Authentication for Resident/Tenant
• How do I reset my password?
• How can I update the expiration date/billing address of my card online?
• How do I add a new card/bank account?
• How can I remove a payment method from my account?
• Can I maintain this account when I move to a new property?

See all 10 articles