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RentPayment Mobile App

  • RentPayment Mobile App Multi-Factor Authentication FAQ
  • How to Delete a Saved Payment Method Using the App?

Getting started

  • Step 1 - Create an Account
  • Step 2 - Add a Payment Method
  • Step 3 - Make a Payment

Payments

  • Can I obtain copies of my payment confirmation emails?
  • How are payments processed on Weekend & Holidays?
  • How long does it take for payments to clear?
  • How and when is my property notified that I made a payment?
  • Can I see the balance I owe?
  • How do I get a refund?
See all 14 articles

AutoPay/Recurring payments

  • How to Extend Your Autopay Through Your Online Account
  • Why did my Autopay fail?
  • How do I create an AutoPay?
  • How do I edit my AutoPay payment method?
  • How do I delete my AutoPay?
  • AutoPay FAQs

Rent reminder

  • How do I manage ClickPay notifications?

Payment issues

  • Why was my Echeck payment reversed?
  • Why am I being charged a fee?
  • Why was my payment declined?

My account

  • Web Multi-Factor User Authentication for Resident/Tenant
  • How do I reset my password?
  • How can I update the expiration date/billing address of my card online?
  • How do I add a new card/bank account?
  • How can I remove a payment method from my account?
  • Can I maintain this account when I move to a new property?
See all 10 articles
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