Payments are declined by your bank or card issuer, not by RentPayment. Some common reasons include:
- Credit limit reached – There isn’t enough available credit on the card
- Fraud protection – Your bank detected unusual or suspicious activity and blocked the transaction
- Incorrect payment details – The card number, expiration date, or security code was entered incorrectly
- Expired card – The card is no longer valid
- Daily or transaction limits – The payment exceeds your bank’s spending limits
- Account or card restrictions – The card may be temporarily locked, suspended, or closed
For the exact reason your payment was declined, please contact your bank or card issuer directly. They can explain the decline and help you resolve the issue so you can resubmit your payment.