You can extend your Autopay for a few months up to 10 years by following the steps below.
Steps
1. Log in as a Returning User at: https://portal.rentpayment.com/pay/login.html
2. Select Autopay from the menu.
- If you do not see the Autopay screen, click Menu first.
3. Click Edit.
4. Under End Date, select a new end date using the dropdown menu, then click Update Autopay.
Additional Options Available on This Screen
From the same screen, you can also:
Change the payment day
Update the payment amount
Change the payment method
Skip a scheduled payment
5. Confirmation
If the update is successful, a confirmation email will be sent to you.
Important Things to Know When Extending Autopay
- Your payment amount, day, and method remain unchanged unless you update them when editing Autopay.
- Be sure your payment method is still valid (for example, the card has not expired, or the bank account is active) to avoid failed payments.
- Property payment rules still apply. Extending Autopay does not change rent due dates, late fees, or property policies.
- If you plan to pay manually for a future month, remember to skip that month’s Autopay at least 2 business days before the draft date.