To navigate to the Make a Payment screen, follow one of the following methods:
1. First, create an account and ensure you add a preferred payment method.
2. Alternatively, you can directly log in at https://portal.rentpayment.com/pay/login.html
3. Once logged into your account, locate and click the Menu button in the upper right corner. Next, select the Make a Payment option from the Main Menu. You'll be prompted first to add a payment method if you do not have a registered valid account.
When you're prepared to proceed with payment, adhere to the detailed steps below:
The exact steps may differ based on your property's specific settings. You might not be able to view your due amount, the payable amount might be non-adjustable, or you might be required to confirm your payment by email or text. Additionally, service fees may be applicable for some payment methods.
4. Verify the payment account: Ensure the account you intend to use for payment is displayed under the' Payment Method' section. If the correct account isn't showing, click the down arrow to choose a different one or select 'Add Payment Method' to include a new one.
5. Enter payment amount: In the 'Payment Summary' section, enter the amount you wish to pay and click 'Continue'.
6. Payment details confirmation: A pop-up window summarizing your payment details will appear. Please review all the information to ensure it is correct, then click 'Complete Payment.'
7. Payment confirmation: Once your payment is processed successfully, a confirmation page summarizing the transaction details will appear. From the bottom of the window, you can print this confirmation for your records.
If you need help with your payment, contact our Customer Support department at (866) 289-5977. Our dedicated representatives are available daily from 8 AM to 8 PM Eastern Standard Time, except on major holidays.