If you need a refund for a payment made through RentPayment, please contact your property manager.
RentPayment cannot issue refunds without your property's approval. Your property manager must authorize and process the refund.
Important to know
- RentPayment fees are non‑refundable
- Refund decisions are made by your property management company, not RentPayment
PayByCash (MoneyGram) refunds
If you made a payment using PayByCash, contact the MoneyGram location where you paid to request a refund.