RentPayment Help Center home page
Submit a request
Sign in
  1. RentPayment
  2. I am a property manager
  3. General questions

General questions

Follow New articles New articles and comments
  • What do I do when I get an Import or Export Failure email?
  • Where do I find emails that were sent to me previously?
  • How do I stop my homeowner or renter from receiving email reminders?
  • How do I cancel a payment?
  • The 1099-K amount does not match the amount of my rental income for the year?
  • Why is the 1099-K amount so much higher than the amount of my deposits for the year?
  • I’ve already filed my taxes, will I need to amend?
  • Why haven’t I received my 1099-K?
  • You’ve issued a 1099-K to me, but I have separate LLC’s set up for my listings/properties
  • I need a summary of my transactions for tax purposes
  • I need the volume split between my SSN and my LLC’s EIN
  • When will I receive my 1099-K?
  • What is the purpose 1099-K reporting?
  • How is “Legal Name” defined?
  • What do I do with the information on Form 1099-K?
  • You’ve issued my 1099-K to my LLC, but my LLC was not set up until June 30 of last year. I need the volume split between my SSN and my LLC’s EIN
  • Why did I receive a Form 1099-K?
  • What is a Form 1099-K and will I receive one?
  • How do I fill in my form using DocuSign?
RentPayment
Powered by Zendesk