If a tenant wants to unsubscribe from the ClickPay emails, instruct them to click the Unsubscribe link from the bottom of the ClickPay email body.
If a homeowner / tenant has moved or is no longer using our service, you will need to deactivate the homeowner's / tenant's account.
In order to do this, you'll have to follow these steps:
1) Log in to your account with your property manager credentials.
2) Search for the specific tenant's name under the “People” tab. Once the correct profile appears, click "Inactivate."