How do I activate/inactivate a resident's account? August 07, 2019 10:39 Updated Follow To inactivate or deactivate a profile, click the link directly to the right of the resident’s status. Related articles How do I find my Resident ID or Resident Account Number? What do I do when a resident moves out? Can I restrict payment methods on a resident? How do I delete my AutoPay? How do I change my account details with RentPayment?