How do I activate/inactivate a resident's account? August 07, 2019 10:39 Updated Follow To inactivate or deactivate a profile, click the link directly to the right of the resident’s status. Related articles What do I do when a resident moves out? How do I activate my account? Can I restrict payment methods on a resident? Can I maintain this account when I move to a new property? How do I find my Resident ID or Resident Account Number?