What do I do when I get an Import or Export Failure email? YapStone Support June 15, 2018 13:20 Updated Follow Please contact the Account Management team at AccountManagement@RentPayment.com so we can help you out. You can also submit a ticket via our new ticketing system within this website by clicking here. Related articles Who do I contact for refunds? What is a chargeback and how do I prevent them? How do I get a refund? Does RentPayment offer training for Property Managers? Can I see the balance I owe?