YapStone Support Created: March 09, 2015 21:43 | Updated: January 05, 2017 11:34 Follow To inactivate or deactivate a profile, click the link directly to the right of the residents status. Have more questions? Submit a request Related articles What do I do when a resident moves out? How do I activate my account? Can I maintain this account when I move to a new property? Can I restrict payment methods on a resident? How do I reset my password?