How do I activate/inactivate a resident's account? YapStone Support March 12, 2018 12:12 Updated Follow To inactivate or deactivate a profile, click the link directly to the right of the resident’s status. Related articles How do I activate my account? What do I do when a resident moves out? How do I delete my AutoPay? How do I reset my password? Can I maintain this account when I move to a new property?