Who do I contact for refunds?

Please email CustomerService@RentPayment.com with the following information: Name of resident to receive the refund, amount to be refunded, date of transaction, transaction reference number, and the property and parent company name.

You can also contact Customer Service at 866-289-5977. You can also submit a web ticket or chat through our new ticketing system with the following information: Name of resident to receive the refund, amount to be refunded, date of transaction, transaction reference number, and the property and parent company name.

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